Outsmart the scammers – from People’s United Bank

Outsmart the scammers – from People’s United Bank
Outsmart the scammers
Recognize signs of a phone scam and
stop a fraudulent caller in their tracks.
Have you ever answered a call that goes something like this:
“Hello, [Your Name]. I’m calling from [the Name of Your Real Bank].”

(You see the name of your bank displayed on Caller ID.)

“We are calling to alert you to unusual charges on your debit card ending in 1234 at several retailers in recent days. I need to verify your SSN ending in 4321, and confirm your User ID and account number in order to stop this unauthorized activity on your card.”

Is this call legit?

No, it’s a scam.

Why? Because People’s United Bank will never contact a customer either by phone or email to request sensitive personal information such as account numbers, PINs, usernames, passwords, security codes or other personal and account information.

People’s United Bank will also never call and ask a customer to respond to a text message, or share a texted security code.

Know the signs of a phone scam

Scammers are getting more difficult to spot by using the following tactics:

Manipulating or spoofing caller IDs to make calls appear to be from someone you trust, such as your bank.
Conveying a sense of urgency or that pressures you into acting too quickly.
Providing partial but factual information about you or your account and requesting you to confirm that information on-the-spot.
Requesting that you immediately disclose additional personal or account information so that they can help you.
Tips to avoid getting scammed

Don’t assume your caller ID is actually who’s calling.
Don’t confirm private personal or account information over the phone, or by email.
If texted a security code, do not share that security code with anyone over the phone—it should only ever be used by you to access your account.
We will never call and ask to share a texted security code.
We will never call you and ask you to respond to a text message.
If any of these things happens to you, hang up and dial the listed number of your bank.
Your security is our priority
If you have any questions or
concerns please call us.
1-800-894-0300
 
This email was sent to: dalindsayjr@gmail.com. To ensure that you continue to receive email from us, please add us to your Address Book as information@peoples.com. You can update your email preferences or unsubscribe at any time.
Protecting your privacy is a priority. People’s United Bank will never request customers to update or verify personal information, passwords, account numbers, or PINs via email. If you suspect an email using the People’s United Bank name to be suspicious, please contact the Call Center or forward the message to abuse@peoples.com for assistance.
This email is subject to the People’s United Bank website Terms and Conditions, including those governing links to third-party websites.
850 Main Street, Bridgeport, CT, 06604
©2019 People’s United Bank, N.A.  I  Member FDIC  I   Equal Housing Lender

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