“Facebook’s long-awaited civil rights audit is now public and it isn’t flattering. The 100-plus-page report laid bare many of the issues facing the platform — that Facebook does not fully understand how its algorithms drive hate, that anti-Muslim speech is “rampant,” that Facebook’s reforms never fix the problem — and warned the company may “driving people toward self-reinforcing echo chambers of extremism.”
The very existence of the audit is the work of civil rights and civil society activists, who’ve pressured the company for years to remove hateful content. Rashad Robinson, the head of the civil rights group Color of Change, has been one of the leaders of this push as well as one of the vocal backers of Facebook’s recent advertiser boycott. In recent months he’s met numerous times with Facebook executives, including Mark Zuckerberg, over the company’s inability to reign in bigotry and misinformation on the platform and its failure to diversify its work force.
I spoke to Mr. Robinson after his recent meeting with Mr. Zuckerberg about the audit, about whether Facebook can be reformed and about his nightmare scenarios for Election Day. The conversation has been edited for length and clarity.”