“In America, nobody loves the bus. Lots of people ride the bus — we took about 4.6 billion trips by bus in 2019, more than by any other mode of public transportation. But at least 4.5 billion of them must have begun with a deep, dejected sigh of resignation.
Buses are hard to love. Bus systems across the country are chronically underfunded, leading to slow, inconvenient and unreliable service. In New York, America’s most transit-friendly city with by far the nation’s most-used bus system, terrible service regularly causes people to lose jobs, miss medical appointments and squander many hours, sometimes in rain or snow, just waiting.
People have said for years that the bus could be the next big thing in transportation. Now we can make that a reality. With the proper investment, city buses might be transformed into the sort of next-generation transportation service that technology companies and car companies have spent billions over the last decade trying to build — a cheap, accessible, comfortable, sustainable, reliable way to get around town.”