Opinion | Facebook Flunks New Audit on Civil Rights and Hate Speech – By Greg Bensinger – The New York Times

By 

Mr. Bensinger is a member of the editorial board.

Image  Credit…Dado Ruvic/Reuters

“It’s time for Mark Zuckerberg to really start listening.

Civil rights and good government groups and users have been shouting from the rooftops for years for real change at the world’s most powerful social media company. Facebook, they say, has helped enable misinformation about the coronavirus, elections, political repression — as well as incite actual violence. Critics have long warned about President Trump’s spread of misinformation on the platform, where hate groups like white supremacists have also found a cozy home.

Far too often Mr. Zuckerberg has chosen to allow posts spewing bigotry and lies to remain on Facebook in the name of free speech. Now, a thorough and damning audit of the company, two-years in the making and solicited by Facebook, confirms those fears.

“With each success the auditors became more hopeful that Facebook would develop a more coherent and positive plan of action that demonstrated, in word and deed, the company’s commitment to civil rights,” wrote the auditors in their 100-page report, a prepublication draft of which was obtained by The New York Times. “Unfortunately, in our view Facebook’s approach to civil rights remains too reactive and piecemeal.”

“Many in the civil rights community have become disheartened, frustrated and angry after years of engagement where they implored the company to do more to advance equality and fight discrimination, while also safeguarding free expression,” the auditors wrote.”